What time is check-in and check-out?

• Check-in begins at 4 pm and check-out is by 11 am.

• Guests select a check-in time when booking, and we kindly ask that you arrive as scheduled. If your plans change, please inform our staff so we can accommodate you accordingly.

Do you allow pets?

• Pets are allowed in the Pippin Cottage for an additional cleaning fee of $30.

Are friends of guests allowed to visit? What about for breakfast?

• Please request permission for friends and family to visit you at the inn. 

• By law, we are not allowed to provide breakfast to anyone that is not staying overnight.

Is there parking?

• Each room includes one designated parking space in our main lot, located directly next to the building. Additional parking is available just a few steps away in a second lot.

• Guests bringing more than one vehicle should contact the Inn to verify that we have the space for an additional vehicle.

How many guests per room?

• All rooms are designed for double occupancy with one bed. If you need additional accommodations, please let us know, and we’ll do our best to assist.

Do you have elevators?

• Due to the historic nature of our buildings, we do not have elevators. If stairs are difficult for you, you may inquire if a first-floor room is available. The Pippin Cottage includes stairs between each floor.

Do you have rooms with private verandas?

• The Pippin Cottage includes a back deck for relaxing. While no other guests may use it during your stay, it is not completely closed off and private.

Do you allow children to stay?

• While children are not encouraged, we are happy to host families.

Do you accommodate dietary restrictions for breakfast?

• We do our best to accommodate all guests for breakfast. If possible, please reach out and let us know the restrictions ahead of time.

Are there specific policies for group reservations?

• Four or more room reservations are considered a group and must be booked through our concierge. Groups are subject to the terms of a contract including cancellation policy and performance requirements. In the event that a group of rooms are booked as individual reservations, the hotel reserves the right to require the block of rooms to be subject to the terms and conditions of a contract.

What is your cancellation policy?

• We require 7 days’ notice prior to your scheduled arrival date in order to avoid a penalty of 50% of your stay or a 1-night charge (whichever is greater) plus tax. No refunds are given for early departures or no-shows. You will be charged the full amount for your stay.

Safety Requirements:

• No smoking, candles, or flames are allowed anywhere inside the historic Inn.

Other Policies:

• The Transient Lodging Code of Virginia and all policies apply to all guests regardless of the method of booking or payment.

• Damages, smoking fees, and any other fees, if any, will be charged to your card on file and are for the actual cost of remediating the situation or damages.

• Indoor fireplaces are not functional and cannot be used.