What time is check-in and check-out?

• Check-in begins at 4 pm and check-out is by 11 am.

Do you have elevators?

• Due to the historic nature of our buildings, we do not have elevators. If stairs are difficult for you, you may inquire if a first-floor room is available. The Pippin Cottage includes stairs between each floor.

Do you have rooms with private verandas?

• The Pippin Cottage includes a back deck for relaxing. While no other guests may use it during your stay, it is not completely closed off and private.

Do you allow children to stay?

• While children are not encouraged, we are happy to host families.

Do you accommodate dietary restrictions for breakfast?

• We do our best to accommodate all guests for breakfast. If possible, please reach out and let us know the restrictions ahead of time.

Are friends of guests allowed to visit? What about for breakfast?

• While you may visit with friends in the common areas of the Inn, by law, we are not allowed to provide breakfast to anyone that is not staying overnight.

Are there specific policies for group reservations?

• Four or more room reservations are considered a group and must be booked through our concierge. Groups are subject to the terms of a contract including cancellation policy and performance requirements. In the event that a group of rooms are booked as individual reservations, the hotel reserves the right to require the block of rooms to be subject to the terms and conditions of a contract.

What is your cancellation policy?

• We require 7 days’ notice prior to your scheduled arrival date in order to avoid a penalty of 50% of your stay or a 1-night charge (whichever is greater) plus tax. No refunds are given for early departures or no-shows. You will be charged the full amount for your stay.

Safety Requirements:

• No smoking, candles, or flames are allowed anywhere inside the historic Inn.

Other Policies:

• The Transient Lodging Code of Virginia and all policies apply to all guests regardless of the method of booking or payment.

• Damages, smoking fees, and any other fees, if any, will be charged to your card on file and are for the actual cost of remediating the situation or damages. There is one parking space available for each room.

• Guests bringing more than one vehicle should contact the Inn to verify that we have the space for an additional vehicle.